🚚 Shipping and Returns

At Perrukoswe ship to:

All of Europe
USA

Our services are offered exclusively online. We do not have a physical store or offer in-person pickup.

💸 Shipping cost

🚚 All shipments are always free, with no minimum purchase required.

⏳ Delivery times

The estimated delivery time is 7 to 15 working days, depending on the destination country and the transport company.

The deadlines are indicative and may be affected by holidays, customs, high demand or other circumstances beyond Perrukos' control.

📦 Order processing

Orders are prepared within 1 to 3 business daysbefore being shipped.

🔍 Order tracking

All orders include a tracking number.
Once your order has been shipped, you will receive an emailwith a link to track it.

Tracking may take between 24 and 72 hoursto update.

📦 Shipments in multiple packages

In some cases, the products in the same order may be shipped separately, so they could arrive in more than one package.

🔁 Returns

⏱️ Return location

You have 14 calendar daysfrom receipt of the order to request a return.

📩 How to request a refund

To initiate a return, please contact us indicating:

Order number
Reason for return

📧 support@perrukos.com

Our team will guide you through the steps.

🚨 Damaged or incorrect products

If your order arrives damaged or incorrect, please contact us as soon as possible.
In these cases, a replacement or refund will be offered, as appropriate.

💸 Return shipping costs

If the product is defective or incorrect, Perrukos will take care of the solution.
In other cases, the return shipping costs may be borne by the customer.

❌ Cancellations

If you wish to modify or cancel an order, please contact us as soon as possible.
If the order has already been shipped, it will not be possible to cancel it.

📩 Customer service

You can contact Perrukos through:

📞 Telephone:+34 600 246 106
📧 hola@perrukos.com– general information
📧 sales@perrukos.com– orders and purchases
📧 support@perrukos.com– returns and incidents